We will issue refunds for orders that are damaged or defective (e.g. misprints, receiving the wrong color or size, manufacturing damage of the garment, etc). If a return or exchange is requested, we will review the request and determine if a refund or exchange will be given. To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with tags, and in its original packaging. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Refund/exchange requests must be made within 7 days of the purchase at stacy@timsenesi.com



No refunds will be given for mistakes made outside of our control. This includes you ordering a wrong size, style, or color. We print the exact number of garments, based on the orders that came in, and we will not have extras. Please review your order before you finish checkout to avoid any issues.

Unfortunately, everything is created on-demand, so we cannot exchange your order for a different color or size. Please be sure to review the sample pictures before ordering to ensure you pick the appropriate size.

Though rare, it is possible that an item you ordered was mislabelled. If that is the case, please let us know at stacy@timsenesi.com within a week after receiving your order. Please include your order number and photos of the mislabeled item, and we will send you a new one or issue a refund.

We are so sorry if the product you ordered arrived damaged or incorrect. To help us resolve this for you quickly, please email us at stacy@timsenesi.com within 7 days of receiving your order with photos of the damaged / wrong product, your order number, and any other details you may have about your order. We will get back to you with a resolution as soon as possible! We are a small team and appreciate your patience.

Sorry to hear it didn’t work out for you. Unfortunately, our return policy does not cover buyer’s remorse so we will not be able to issue you a refund for the order. All our orders are printed on-demand, so we would not be able to take your return and resell it.